Shopify's multiple currency option allows merchants, like yourself, to sell to your customers while displaying your prices in your customers' local currency so they can easily understand how much it'll cost! In this article, we'll be going over how this works with the qiibee: Miles & More Loyalty app.
The Shopify multi-currency option is best viewed as a currency converter, rather than fully accepting multiple currencies. This means that your store will still have a base currency (CHF, USD, EUR, etc.)
Multiple currency gives your customers the option to view the prices in their local currency, but when it’s accepted into your site, it gets converted into your base currency then deposited to your account. Shopify also sends the order details to us in the base currency under the Order API. So because of this, the qiibee: Miles & More Loyalty app will continue to work on your store with the multi-currency.
One thing to note is that the qiibee: Miles & More Loyalty app itself will only display in one currency. If your base currency is in Euro, then the customers will see the points earning rule as “X points per Euro 1 spent”, and discounts, such as “Euro 10 off discount” as well will be in the base currency, which is similar to how Shopify handles other discounts with multi-currency. (See: https://help.shopify.com/en/manual/payments/multi-currency/discounts) This does mean that the value of a fixed amount discount can vary day-by-day as currency valuations fluctuate.
Important: The qiibee: Miles & More Loyalty app only works if your base currency is set to Euro, CHF of USD. In case you use another base currency, please reach out to [email protected] to discuss the next steps.